Privacy Policy

Owner and Data Controller

The data controller for this website and the What Lies Underground app is Positronic Studios Ltd, registered in England and Wales. If necessary, you may contact the data controller via our contact page.

About Our Privacy Policy

At Positronic Studios we take privacy seriously This policy explains what information is collected when you visit the site and the reasons for doing so.

The section Technologies we use in our apps contains the specific details related to the What Lies Underground app.

Information We Collect

Among the types of data and personal data this website collects, through the website or the use of third parties and third party software there are: anonymous Usage Data, First Name, Last Name and Email Address.

This website uses Cookies, as almost all websites do, to store small pieces of anonymous data on your device for the operation of the website and third party services.

Users are responsible for any third-party Personal Data obtained, published or shared through this website and confirm that they have the third party's consent to provide the Data to the Owner.

Purpose Of Collection

Your First Name, Last Name and Email Address are only collected when explicitly provided by you either by signing up to our mailing list or by contacting us via our contact form.

In the case where you have confirmed subscription to our mailing list your First Name and Email Address will be used to provide you with marketing, promotional offers or product or service updates.

In the case where you have contacted us via the contact form, your First Name, Last Name, Email Address and any other personal data you might voluntarily provide may be used to follow up or pursue any queries you make; to seek your comments or opinions about our products; to carry out management, quality assurance and administrative activities.

Any use of Cookies – or of other tracking tools of anonymous user data – by this website or by the owners of third-party services used by this website (e.g. YouTube) serve the purpose of providing the Service required by the User, in addition to any other purposes described in this document.

Disclosure Of Personal Information

Your First Name, Last Name and Email or other personal data provided to us through this website will not be sold or rented to any third party or organisation.

We will not disclose personal information to a third party or supplier that is not a related entity unless:

the information is for a primary purpose for which the information was collected;

the individual concerned has consented to the disclosure;

the third party is our agent, service provider or contractor and in which case we will require them to use the personal information only for the purpose that it was given;

disclosure of personal information is permitted, required or authorised by or under law.

Data Collected on This Website

Contact Form

If you use the contact form to contact us, you will be voluntarily supplying us with your personal information. Information supplied in the contact form is encrypted to secure your data and sent to us via email.

MailChimp (Rocket Science Group, LLC)

MailChimp is an email marketing service provider we use to manage our mailing list, allowing users of this site to easily sign up to or opt out of our mailing list communications. Personal information supplied in the email sign up process is only accessible by our organisation. If you wish to unsubscribe from our mailing list at any time, follow the link at the bottom of any of our mailing list emails.

Personal data collected: First Name and Email Address.
Place of processing: United States
Privacy Policy: https://mailchimp.com/legal/privacy/

Web Server Logs and Security

When visiting this website, information about your browser, device, operating system and IP address are automatically saved in log files. The purpose of this is for website security and maintenance, no personally identifiable information is stored with this in the logs.

Cookies

This website uses cookies, as almost all websites do. Cookies are small text files that are saved to your computer or device when you browse a website.

The cookies on this website help us:

Make our website work as you would expect.

Improve the speed/security of the site.

Understand how users interact with the site to enable us to make improvements.

Make our marketing more efficient.

We do not use cookies to:

Collect any personally identifiable information without your express permission.

Collect any sensitive information without your express permission.

Pass data to advertising networks

Pass personally identifiable data to third parties

If the settings in the web browser software you are using are set to accept cookies at the time of visiting this website then we take this, and your continued use of the website, to mean that you accept the use of cookies on your device. Should you wish prevent the use of cookies, or remove them from your device, then you can delete them or disable them in your internet browser, however some website functionality may not operate as expected as a result of doing so.

Google Analytics with Anonymized IP (Google Inc.)

We use Google Analytics as a solution to help us understand how our website is being used, such as which pages of the site are being interacted with; which country a user is browsing from or how a user found our website. The data gathered by Google Analytics is anonymous and cannot be used to identify an individual person, your IP address is made anonymous before data is sent to Google. You can opt out of Google Analytics tracking by installing a browser plugin, which is available for many browsers, see link below.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States

Opt Out: https://tools.google.com/dlpage/gaoptout

Google ReCAPTCHA (Google Inc.)

Provided by Google, ReCAPTCHA is a tool for preventing spambots from sending spam through our contact form. When you use our contact form and interact with ReCAPTCHA Google places a cookie on your device as part of the authentication process, this also stores information such as how many times you have clicked on a page.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States

YouTube (Google Inc.)

Our website uses the standard version of embedded YouTube videos. When a page with a YouTube video is loaded or you interact with an embedded YouTube video on our website, or any website, YouTube places cookies on your device for analytics data about the use of the video.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States

Technologies we use in our apps

Crashlytics (Google Inc.)

We use Crashlytics, a crash reporting system provided by Google LLC or by Google Ireland Limited, depending on the location What Lies Underground is accessed from. Crashlytics allows us to maintain the app; to help troubleshoot technical issues if a crash has occurred. If a crash occurs then a report is sent to Crashlytics containing crash traces and some anonymous technical information about the mobile device.

These include a stack trace of code running in the app at the time of the crash; App Version Number, Date and Time of Crash; Device Model; Orientation (portrait/landscape); OS Version; proximity on/off; if device has been rooted; free RAM and free storage space. Installation UUID (an anonymous unique number automatically generated when the app is installed) this number is not visible to our company but is used inside the Crashlytics system to count the number of different users affected by a particular type of crash. Crashlytics uses anonymous IP addresses to provide the service. No personal data is transmitted and no conclusions can be drawn about specific persons.

Place of processing: United States or Ireland.

Rights of Users

UK and European law under the General Data Protection Regulation (GDPR), gives a number of rights in relation to the personal data held about you, which include:

The right to know if we hold personal data about you.

The right to view and obtain a copy of personal data we hold about you.

The right to ask for any inaccuracies to be corrected or updated.

The right, under certain circumstances, to have personal data we hold about you erased.

Changes To Our Privacy Policy

We reserve the right change or update this privacy policy and could do so at any time. It is recommended you check this page regularly to ensure that you are aware of any changes, taking note of the latest date the document was updated at the bottom of the page.

Latest Update: 13th August 2019